Effective Date: Effective from 21st August 2015
1.1. Information You Share with LoanCircle
If you open an account or use the LoanCircle Service, we may collect the following types of information: Personal information : your name, PAN, address, phone, email, third-party application IDs, and other similar information; Financial information : bank account numbers and/or credit card numbers that you link to your LoanCircle account or give us when you use the Services. Before permitting you to use the Services, we may require you to provide additional information, including but not limited to your date of birth, PAN and other personal information. We may use this information to verify your identity or other information you provide.
1.2. Information LoanCircle Learns From Your Use
When you visit the LoanCircle website or use the Services, we may collect information sent to us by your computer, mobile phone or any other device. This information may include your IP address, device information including but not limited to identifier, name and type, operating system, location, mobile network information and standard web log information, such as your browser type, traffic to and from our site, the pages you accessed on our website, and any other available information. We may also collect information about your use and interaction with our website, application or the Services. For example, we may evaluate your computer, mobile phone or other access device to identify any malicious software or activity that may affect the availability of the Services. When you use the Services, we may also store information based on your usage history. This includes, but is not limited to, details of your purchases, content you viewed, event information, click stream information, and cookies that may uniquely identify your browser or your account. We may also collect information about you from any contact you have with any of our services or employees, such as, with our customer support team, in surveys, or though interactions with our affiliates.
1.3. Cookies and Anonymous Identifiers
1.4. Information Obtained From Third Parties
2.1. Safety Policies
The security of your Personal Information is important to us. When you enter sensitive information, such as personal email address or mailing address, on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
3.1. To Improve Our Service
LoanCircle uses information to perform and improve our services, contact you, conduct research, and provide anonymous reporting for clients. For example, we may use information to provide customer service and support, process transactions, resolve disputes, collect payments, prevent illegal activities, customize the Services, reduce risk to all parties involved in our transactions, and verify the accuracy of information.
3.2. To Serve Relevant Marketing to You
We may use information to deliver targeted marketing, service update notices, and promotional offers based on your communication preferences. We may combine your information with information we collect from other companies and use it to improve and personalize the Services, content, and advertising.
4.1. For Our Everyday Business Purposes
4.2 When Required By Law
We will share your information with any party when required by law or by a government request to do so or to combat fraud or criminal activity.
4.3 With Credit Rating Agencies & RBI
As part of the contract with the Credit Rating Agencies, LoanCircle is mandated to share loan performance data.
4.4 Does Not Sell Your Information To Third Parties
LoanCircle takes your privacy seriously and does not sell your data to third parties. LoanCircle may share personal information with partners under contract who help with certain parts of our business operations including application evaluation, customer services, payment, fraud prevention, secure data storage, collections and other similar services.
4.5 In Case of Default
LoanCircle may choose to publicly announce about your default amongst your friend list and group, etc., with your details on various social media platforms and other avenues.
If you no longer wish to receive notifications about our Services, you may change your notification preferences by accessing your account on the Website or by contacting us at firstname.lastname@example.org. LoanCircle reserves the right to close your account should you opt of the crucial notices that are required to perform the LoanCircle Service. You may not opt-out of receiving notifications about due or past due amounts that you owe LoanCircle or any other collections efforts.
5.2 SMS Messaging
You can opt out of receiving SMS messages by accessing your account on the Website or by contacting us at email@example.com. Again, LoanCircle reserves the right to close your account should you opt of the crucial notices that are required to perform the LoanCircle Service. You may not opt out of receiving notifications about due or past due amounts that you owe LoanCircle or any other collections efforts.
5.3 Access Your Information
There might be affiliates or other sites linked to our web site. Personal information that you provide to those sites are not our property. The affiliated sites may have different privacy practices and we encourage you to read their privacy policies. These sites may place their cookies or other files on your computer, collect data or solicit personal information.